Victoria Collado is a partner and litigator at Burke, Warren, MacKay & Serritella, P.C. Ms. Collado defends banks and finance companies in class actions across the country and in individual actions in Illinois. Her experience includes defending claims involving mortgage loans, lines of credit, bank accounts, electronic fund transfers, and auto financing. She has litigated cases under all of the federal consumer laws, including TILA, RESPA, FCRA, FACTA, FDCPA, TCPA, and EFTA, as well as state law claims for breach of contract, misrepresentation, statutory consumer fraud, and claims under the UCC.  She also advises on regulatory compliance and internal investigations. In addition, Ms. Collado has represented organizations involved in commercial disputes, arbitrations, and internal investigations in international contexts. Ms. Collado practiced at Mayer Brown in Chicago prior to joining Burke Warren in 2009. She is fluent in Spanish.

Ms. Collado is the co-chair of Burke Warren's Class Action Defense group, and a member of the Consumer Financial Services Litigation group and Litigation group. 

• Represented national bank defending claim brought by another bank for restitution and breach of Regulation J warranty for a counterfeit check and obtained dismissal of complaint later affirmed on appeal
• Represented lender/servicing defendants in three separate purported class action counterclaims challenging property preservation activities on properties in foreclosure, obtaining dismissal of class claims with prejudice 
• Represented mortgage company in class action challenging payment crediting practices and achieved favorable settlement 
• Represented national bank in consolidated, multi-district litigation class actions challenging suspensions of home equity lines of credit based on significant declines in property value and achieved favorable settlement after successful partial dismissal of claims
• Represented lender/servicing defendants in several class actions challenging disclosures in payment option adjustable rate loan documents and defeated class certification in one class action and achieved favorable settlements in others
• Represented national bank in class action challenging suspensions of home equity lines of credit based on change in borrower's financial circumstances and achieved favorable settlement after successful partial dismissal of claims
• Represented national bank in purported class action challenging property preservation activities on properties in foreclosure and obtained dismissal of class claims with prejudice
• Represented federally chartered bank in purported class action alleging Fair Credit Reporting Act violations and obtained dismissal of complaint later affirmed on appeal
• Represented hospital in purported class action alleging violations of federal debt collection laws and obtained summary judgment prior to class certification determination
• Represented United States automobile company defending claims brought by foreign manufacturer in ICC arbitration proceedings
• Represented Spanish medical supplies distributor in dispute with United States manufacturer regarding terms and performance of distribution agreement in an LCIA arbitration and obtained substantial damages award and attorneys' fees
• Represented state-chartered lender in federal district court class action alleging Fair Credit Reporting Act violations and achieved favorable settlement after successful  partial dismissal of claims
• Represented national bank in purported class action challenging loan document preparation fees and obtained dismissal of claims later affirmed on appeal 
• Represented automobile finance companies in various class actions challenging security deposits, lease disclosures, and early termination charges 

Children’s Memorial Hospital, Family Advisory Board, Member 1998-2012

Misericordia - Heart of Mercy, Women’s Auxiliary Board, Member 2009- present

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